We will happily and quickly refund or exchange bathtubs or faucets within 30 days of delivery. Your satisfaction is our main priority so if you are not 100% satisfied with your purchase simply let us know and we'll politely refund your purchase. Custom Orders and backorders are non-refundable and non-exchangeable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
The 30 Day Money Back Guarantee does not apply to Giagni bathtubs.