SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@luxuryfreestandingtubs.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

• _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
• _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
• _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
• cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
• _secure_session_id, unique token, sessional
• storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 7 - AGE OF CONSENT

By using our website or services, you affirm that you are at least the age of majority in your state, province, or country of residence. If you are under the age of majority, you affirm that you have obtained consent from a parent or legal guardian to use our website or services.

Parental Consent for Minors

If you are under the age of majority, you must obtain consent from a parent or legal guardian before using our website or services. By providing consent, the parent or legal guardian acknowledges and agrees to supervise the minor's use of our website or services and assumes responsibility for their actions.

Information Collection from Minors

We do not knowingly collect personal information from individuals under the age of 13 without verifiable parental consent. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete such information from our records.

Parental Rights

Parents or legal guardians have the right to review, update, or delete any personal information collected from their children. They can also request to opt-out of further collection or use of their child's information.

Compliance with Laws

We comply with all applicable laws and regulations regarding the collection, use, and protection of personal information, including the Children's Online Privacy Protection Act (COPPA) in the United States and similar laws in other jurisdictions.

SECTION 8 - SMS MESSAGING

Information We Collect

When you subscribe to our SMS messaging service, we may collect the following information:

• Phone Number: Your phone number is necessary to send you SMS messages.
• Message Content: Any messages sent or received through our service may be stored and logged.
• Usage Data: Information about how you interact with our messages, such as delivery status and read receipts.

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To send you updates, alerts, and other information you have opted to receive.
• Customer Support: To assist with any inquiries or issues you may have regarding our SMS service.
• Improvement: To analyze usage patterns and improve our messaging service.
• Compliance: To comply with legal obligations and protect the rights and safety of our users and the public.

Information Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in delivering the SMS service. These providers are obligated to protect your information and use it solely for the services they provide to us.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Protection: We may disclose your information to protect the rights, property, or safety of our company, our users, or the public.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Your Choices

You can opt out of receiving SMS messages at any time by following the unsubscribe instructions included in each message or by contacting us directly at info@luxuryfreestandingtubs.com.

Children's Privacy

Our SMS messaging service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@luxuryfreestandingtubs.com.

[Re: Privacy Compliance Officer]

[1309 Coffeen Ave., Suite 1113, Sheridan, WY 82801, United States]